Delete My Account — FamilyTree

This action is irreversible. Deleting your account will permanently erase your family tree, all member profiles, uploaded photos, documents, and your subscription. We cannot recover any data after deletion is complete.

Your Account Details

Full Name *

Please enter your full name.

Email Address *

Please enter a valid email address.

FamilyTree User ID (optional)

Find your User ID in the app under Settings → Account.

Reason for Leaving

Why are you deleting your account? *

Privacy concerns

No longer using it

Too expensive

Missing features

Switching service

Technical issues

Other

Please select a reason.

Additional feedback (optional)

Your feedback helps us improve FamilyTree for others.

Confirm Your Request

Request Summary

Name —

Email —

Reason —

Please confirm the following *

I understand my account will be permanently deleted — including my entire family tree, all family member profiles, photos, and documents.

I understand this action cannot be reversed — once processed, there is no way to recover my data or restore my account.

I confirm I am the account owner and have the authority to request this deletion.

Please check all boxes to confirm.

Request Submitted

Your account deletion request has been received. We'll send a confirmation email and process your request within 30 days.

FT-DEL-000000

Keep this reference number for your records. If you have questions, contact privacy@familytreeapp.com.ng.

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What will be deleted

All family tree data and member profiles
Photos, documents, and media uploads
DNA connections and heritage insights
Subscription and payment records
All shared links and collaboration access
Account credentials and profile

What we may retain

Transaction records required by Nigerian law (up to 7 years)
Anonymised, aggregated analytics data
Legal compliance and fraud-prevention logs

See our Privacy Policy for full details.

Before you go…

Consider these alternatives that might solve your concern:

Manage Privacy

Control who sees your data

Export Your Data

Download a full copy first

Pause Subscription

Keep data, stop billing

Talk to Support

Deletion Timeline

Request received

Confirmation email sent immediately

7-day grace period

Permanent deletion

Completed within 30 days of submission